Parallels Drawn Between Hospital Patient Experiences and Employee Satisfaction

images2

There have been many studies conducted in a variety of industries linking job satisfaction and customer satisfaction, and all seem to point in one direction: there is a distinct correlation that when happy employees provide services to the public, customer satisfaction prevails.

In an extensive study performed in a major New York City Hospital in 2006, an Employee Engagement Advisory Committee was created to gather feedback from all areas of the hospitals workforce. These areas included administrative and non-clinical staff, service personnel, nurses and physicians and all were asked their own evaluations of employee loyalty and retention. This feedback enabled the committee to identify the hospitals strongest and weakest areas in job satisfaction which lead them to a better understanding of how to motivate involvement and effort.

Another important topic undertaken by the advisory committee was on Employee Engagement.
After many forums and hundreds of comments were gathered, it became concisely clear that engaged employees at their hospital make personal commitments to their jobs and take pride and in their entire organization and the care of their patients.

Just as patient care is adversely affected when poor morale and job satisfaction are inherent, particularly in the nursing industry, that level of care is positively impacted when nurses are given more decision making power and have a strategic role in the care of their patients. Follow-up patient surveys have proven that nurses who are encouraged to take a more active role in their jobs, have higher levels of patient safety and fewer medical errors recorded.

The most commonly used methods in the Health Care
Industry promoting employee engagement and retention are:

– Management accessibility and leadership styles
– Organizational communication
– Recognition programs
– Company reputation
– Empowerment in decision making
– Access to training, resources and opportunity

Hospital Administrators who incorporate policies of employee well being and engagement while on the job, report that they are encouraged and satisfied when they see the reductions in recruitment and retention costs, a dramatic reduction in absenteeism, along with lower patient costs.

Dental Hospital In Delhi,dental Treatment In Delhi,best Dentist In Delhi

images12

If you have one or more teeth affected by decay, cracks, chipping or any other kind of damages then dental crowns can be a solution. Capping crown provides support for your teeth and makes them natural, strong and white which you want. Teeth are one of the most important parts of your body which help you to eat food as well as white and impressive teeth always improve your personality and smartness.

Dental Hospital in Delhi, Dental Treatment in Delhi, Best Dentist in Delhi, cosmetic dentist in Delhi, teeth capping crowns in Delhi, Dental Clinic in New Delhi, Dental implants cost in New Delhi, Teeth treatment Delhi NCR, ceramic braces in New Delhi, Invisible Braces in Delhi, Dentist for children in Delhi, teeth cleaning dentist Delhi, gum treatment in Delhi, Teeth Whitening in Delhi, American dentist in New Delhi
We use capping crown for the following:

The teeth do not look healthy and attractive
The teeth are yellow or discolored
The teeth are misshapen or proportionally too small
The teeth are cracked or chipped
The teeth need additional support and strength
The patient is unable to comfortably chew food
The bite is not aligned properly

Dental Hospital Delhi
Dental hospital Delhi is one of the leading dental hospitals in Delhi India which provides all kind of dental services at economical prices. Dental hospital used advance equipments and technologies to solve your teeth related cause which never uses other unprofessional hospitals. We have American dentists which for your teeth related causes and they are expert in their work.

American dentist in New Delhi
Dental hospital is one of the amazing dental hospitals in Delhi and its famous for American dentists .yes we provide highly qualify and expert American dentists in dental hospital Delhi. American dentists are more advance then Indian and rest of the worlds dentists thats why they are in demand and we provide them for you. They are very familiar with the advance equipment.

Invisible Braces in Delhi
Dental hospital delhi which provides best dental services they introducing you with the invisible braces in Delhi which makes your teeth strait and strong without any kind of side effect and make your looks as it is previous braces were effective but most of the people feel shy at the time of use it. Thats why we are providing our customers invisible braces in delhi.

International Nurses Day In Hinduja Hospital

images15

People around the globe celebrate International Nurses Day on May 12, the birth anniversary of Florence Nightingale who dedicated her life in serving the wounded. Every year the Nursing Division of P.D. Hinduja National Hospital and M.R.C. celebrate this day on May 12.

As per the International Council for Nurses (ICN), the theme for 2009 Nurses Day was Delivering Quality, Serving Communities: Nurses Leading Care Innovators. Events in P.D. Hinduja National Hospital were held around this theme.

Mr. Pramod Lele, CEO of Hinduja Hospital in his address said that nurses of Hinduja Hospital are extremely dedicated to their work but a more patient centered approach is needed to achieve the optimum level of patient satisfaction. Mrs. Phalakshi Manjrekar, the Director Nursing of Hinduja Hospital unfolded the Nurses Day theme. She focused on the fact that nurses are engaged in innovative activities on a daily basis to improve patient care outcomes and to reduce costs to the health system. She added that expert knowledge and nursing research are at the heart of many of the new roles which nurses take up, as well as the basis for traditional nursing care. But it is the combination of innovation and vitality that allows nurses work to take flight.

Scientific presentations by nurses were conducted on the Nurses Day. The topics were: “Nurses as brand builders for hospital”-Neha Gupta,Nursing Executive, “Clinical care pathway in Oncology Nursing”- Ms.Smita Patnoskar, ‘Sepsis-latest management guidelines’- Ms.Indu Poulose, and “Latest trends in diabetic nursing care”- Ms.Adriana Pinto.

A Final round of the “Innovative Team” Quiz was conducted by NABH trainers Ms.Sreeja Nair, Ms.Beena Nair, Ms.Shilpa Tiwde, Ms.Indu Poulose and Ms.Priya Shettygar in the Nurses Day programme.

The programme concluded with vote of thanks and was followed by lunch. All the members of the Nursing Division and Nurses who attended the programme were given a beautiful bookmark from Nursing Division and Nurses Day best wishes card from Hinduja Hospital Trustees – Mrs Usha Raheja, Mrs Vinoo Hinduja and CEO- Mr.Pramod Lele on account of Nurses Day 2009.

How Hospital Clocks Are Saving The Healthcare Industry

images8

As politicians argue over trillions of dollars in healthcare reform, simple hospital clocks are providing real savings to the healthcare industry today. This new generation of synchronized clocks that tie into the hospital’s computer network is cutting costs in many ways.

Synchronized Shift Changes

If it’s 5:00 where you are, is it 5:00 upstairs? Maybe not. It might be 5:01 or 4:59. That may not seem like much of a difference, but if the lab closes at 5 and a doctor needs to know if there is still time to get a test in, it matters. Synchronized hospital clocks ensure everyone in the hospital is on the same time.

Time synchronization goes farther than that. All network clocks work off standard internet time signals so they all read the same time, adjusted for time zone. This means all branches of a hospital system are on the same time. Shift changes occur at the right time, ensuring patients are not left without qualified medical staff on duty, and that no ward is double-staffed.

Reduced Liability

Malpractice is a serious concern in the healthcare industry, and often malpractice suits stem from simple mistakes. Hospital clocks reduce errors by keeping everyone on the same schedule. Medication is administered when needed. Nurses making notes on charts record the time precisely. Doctors start rounds on time. Everyone gets to the operating room at the right moment.

Commercial clocks use bright LED displays with large, easy to read numbers that leave no doubt as to exactly what time it is. The clocks automatically adjust for daylight savings, and reset themselves after a power failure. Since they are powered over the network, they can be kept running during a blackout by a standard UPS system. As long as the time is being displayed, hospital personnel know it is the right time.

Inexpensive To Install

One of the biggest cost savings in today’s synchronized clocks is that healthcare facilities no longer have to bring in an electrician to install them. Nor do they require constant battery replacement, which is both costly and environmentally unfriendly. They use a technology called Power over Ethernet (PoE) and draw their electricity over the hospital’s computer network. No dangerous power lines need to be run to the clocks, so they can be installed by the hospital’s own IT staff.

This flexibility makes it easy to mount them wherever they are needed. No longer is the clock placed near an outlet, even if that location makes the timepiece hard to read. Hospital clocks can be mounted anywhere in a matter of minutes.

Synchronized clocks provide savings immediately as they improve hospital operational efficiency, raise patient care quality and reduce power consumption. The savings may not be large, but they accumulate every day across every clock placed. Install network-based hospital clocks and cut health costs without endangering patient health.

Shifting Hospital Buying Criteria Are Transforming Medical Device Sales Strategies

images2

Working as an executive coach and strategy consultant within the healthcare marketplace provides a unique perspective. Over the past couple of years Ive found myself engaged in projects with global, multi-billion dollar medical device corporations, leading teaching hospitals, information technology leaders, investor-driven start-ups, and regional hospital systems. It has delivered an interesting vantage point to witness the foreshadowing healthcare reform has donned across the landscape. While many of the changes are still yet to come, the impetus of change is already rippling through the sector.

Having the opportunity to see things unfold from both sides of the medical device/hospital, producer/consumer relationship does not go unappreciated. It is a privileged overlook that reveals not only the drivers behind a rapidly changing marketplace, but the initiatives both sides of this symbiotic relationship are scrambling to implement.

Two major shifts are occurring, one leading inevitably to the other. First, hospitals are moving towards evidence-based care. I know this may sound a bit odd and disconcerting to the lay person (i.e. patient) who looks towards medicine and the practice of it as science. Is not science always evidence-based? Well yes, of course it is, in the laboratory or clinical trial. But clinical medicine is delivered through a practice. While we all trust that surgeons and physicians are guided and steeped in the science of medicine, we must also appreciate that once theyre in practice medicine continues to evolve scientifically and technologically.

Medical science does not stand still. The nearly $30 billion in annual, research tax dollars invested by the National Institutes of Health is pushing the envelope forward at an ever-accelerating pace. And this figure doesnt include the private research and development dollars of biopharmaceutical and medical device companies. In fact, it has recently been projected that humankinds scientific knowledge is doubling every five years. How many peer-reviewed, clinical studies can we expect even the finest surgeons and medical practitioners to read every year? Surgeons and physicians do the best they can to keep pace with the state of the science, but traditionally, they practice medicine within a relatively small community of peers, institutions, and colleagues. The practice of clinical medicine, unlike many other technologically-driven industries, has been fragmented. All of the critical-to-quality variables that have been captured, analyzed, and applied in aeronautics, electronics, software, automotive engineering, pharmaceutical manufacturing, even the frying of the perfect fast-food french fry have been unattainable in clinical medicine. Until now.

The federal requirements for automating patient records is unleashing a new age in medicine. And patient records are just the beginning. The application of informatics, the ability to capture large, statistically significant pools of clinical data regarding demographics, genetics, presenting conditions, treatments, surgical procedures, peri-operative care, and patient outcomes is driving a seismic shift in how medicine will be practiced in the future. It is probably the last frontier, the last industry to benefit from transposing raw data into cogent information that will dramatically effect quality, costs, and the standardization of processes to optimize both of these factors simultaneously.

Hospital Clocks — Placement Where it Matters

health1

When putting synchronized hospital clocks into operation, healthcare facilities often find themselves consumed with the duty of choosing where those clocks should go. While this may seem like an easy task, administrators as well as facility managers, architects, and engineers all must carefully consider every room and area of a hospital without missing any important spots that would necessitate and reap the benefits of a synchronized hospital clock. In order to make this determination, it is vital to break down each type of room or area in a hospital by its functions.

One obvious type of space in a hospital is patient rooms. Whether obvious or not, these rooms benefit immensely from synchronized hospital clocks. For one, patients themselves need a reference for time during their recovery. It may otherwise be easy to lose track and difficult to determine when it is time for nurse visits, medications, and other processes such as physical therapy. As well as the direct benefit for patients to have an accurate hospital clock, hospital staff will find carrying out their tasks to be complicated without one. A reliable healthcare clock will make recording events (such as administering medication) simple, accurate and error free.

Another area to consider in hospital facilities is operating rooms. Anywhere where a surgery is conducted will truly find use for digital hospital clocks, in particular. Due to the sensitive nature of open wounds, procedures and anesthesia, surgical procedures must often be monitored for time and accurately recorded as well (especially for insurance purposes). Additionally, digital hospital clocks often have timing abilities that make it perfect for these kinds of operations where time duration is a serious factor in the well-being of the patient.

Even in waiting areas and hallways, doctors and patients alike make use of a hanging hospital clock. Consider the hectic schedules of hospital staff as they run back and forth between wings and buildings caring for patients, transporting test results and moving between breaks. These doctors, nurses, and other personnel are reminded they have places to be when they are able to glance at the time throughout their daily rounds. Even visitors find a time reference necessary when they are waiting on loved ones to come out of risky procedures or while staying over for support. When digital hospital clocks are used with alternating display, viewers can also get the date as well as the time from the clock when necessary.

As it comes time to decide where to put clocks in your healthcare facility, the important thing is to consider every part of the hospital and the function of each area to best determine what the right solution is. No matter what various rooms and spaces you may have in a hospital, there may be a good reason why a synchronized hospital clock is necessary. When accurate, uniform time is needed throughout the most integral parts of the building, hospital clocks will offer the convenience and dependability your organization is looking for in a timekeeping solution.

Tips for Finding the Best Animal Hospital Willoughby

health13

As pests are considered as a member of the family, it is very important to provide them the best care and treatments.

When planning to treat the pets, it is very important to look for a veterinarian who will be able to provide highest quality care and treatments. When it comes to picking up the right animal hospital Willoughby, one will come across numerous options. Therefore, it is very important to pick up the right clinic that can deliver exceptional care for the pets. A good and reliable veterinarian will also will not only provide good care for the pets, but also helps them to maintain a healthy lifestyle and stay safe. Apart from these, there are also some of the major factors that one should keep in mind to find the right veterinary clinic. Firstly, it is very important to ensure that the veterinarian is experienced and trained in the field. It is also necessary to perform a thorough research on the clinic and ensure they offer high quality care and treatments.

Additional Factors to Consider:

Apart from the experience and reputation of the clinic, there are also other additional aspects that one should keep in mind when looking for a veterinary clinic. For instance, a good and reliable clinic should also offer emergency services. This will help one to obtain the right treatment and care during an emergency situation. Moreover, it is also important to make sure that the veterinarian and staffs are experienced. This will ensure that the clinic will be able to understand the exact needs of the pets and provide them with the best care. As one will be able to find numerous options when looking for a vet clinic, choosing the right one should be done with proper care. One can visit different clinics and choose the best.

Internet to Find the Best Animal Hospital:

Looking on the web is considered as one of the best ways to find the right animal hospital Willoughby . This will not only save the time of the individual, but also help him or her to choose the best clinic from different options. As there are many websites on the net that offer comprehensive information on different clinics, one will be able to easily choose the right one that fits the needs and demands. Apart from the experience and ranking, it is also important to choose a clinic that offer compassionate services and care for the pets. This will help one to look for the right vet clinic that can offer exceptional treatment and care.

Author Bio:

Ethan Hunt writes informative and unique articles about pet vet willoughby . You’re probably thinking, everyone says that, so, what’s different here. It’s the commitment of quality, genuineness, and a guarantee that values your time and interest.

Hospital flowers

images4

In todays world, the concept of a hospital itself has been changed. It does not only focus on offering the maximum medicals to their loved ones and it also helps to offer the best amenities to the patients as it is a real requirement in todays life. In the earlier times, hospitals thought about presenting the best doctors and through this way, patients can try to get maximum medical facility which is a dire requirement to come out of their sickness and illness. However, along with providing good medical amenities, hospitals are also concerned about the luxury of patients and aim to offer good facilities so that patients feel relaxed and feel at home and do not feel the need to feel restless and think about home. Certain patients have to stay at the hospital for a long time and have to stay at the hospital to receive proper treatment so that they can be cured of their illness. Such hospitals are very much concerned that their patients should maintain positive attitude so that they will have the willpower to come out of their illness. Hospital flowers are used in such institutions so that patients are cheered up with the magical effect of the flowers.

It is important to always maintain a positive attitude because if your heart leaves hope then it becomes difficult for you to accept the goodness which wants to come into your life. Only when you maintain a good attitude, good things will come into your life. In certain kinds of illnesses, a positive attitude is important and it is only with the help of such an attitude that you can combat any disease and in such cases only will medicines react effectively so that it will throw out the disease from the patients body Flowers are a big source of hope and thus hospital flowers are used for the same purpose so that they can cheer up the hospital residents and make them see the joy and happiness of life.

However, along with providing good medical amenities, hospitals are also concerned about the luxury of patients and aim to offer good facilities so that patients feel relaxed and feel at home and do not feel the need to feel restless and think about home. Certain patients have to stay at the hospital for a long time and have to stay at the hospital to receive proper treatment so that they can be cured of their illness. It is important to always maintain a positive attitude because if your heart leaves hope then it becomes difficult for you to accept the goodness which wants to come into your life.

Fingerprints guarantee maximum security in hospitals

health14

Fingerprints are the imprints of the ridges of the finger pads of human beings – it can be the palm of the hand or the sole of the foot. These fingerprints have now become the most reliable and safest method for accurately determining one’s identity. What makes the uniqueness of fingerprints unparalleled is the fact that fingerprints from two individuals are never the same. This is true for identical twins as well. Astonishingly, even two hands of the same individual will never give the exact same impression.

Fingerprint readers are therefore now in demand all over the world for their excellent determination of one’s identity through fingerprint scanning and matching. For its most accurate identification it is being used in almost every sphere nowadays – from schools, colleges, offices to airports, banks, hospitals and even border security areas.

Many hospitals are presently implementing a seamless biometric device that includes a high performance fingerprint authentication engine. Previously manual keeping of records of patients was the norm. But that led to many problems such severely infected patients being callously misidentified or instances of fraudulent activities within the hospital premises.

To prevent such occurrences, these days everyone from the doctors to the nurses to the staff is subjected to fingerprinting to ensure the safety of the patients. Fingerprint samples are taken from the staff and patients and registered into the fingerprint identification system. Now if the identification of a person needs to be he/she needs to undergo a finger scan in the fingerprint reader. After scanning the fingers, the reader compares it with the previously stored scan and verifies the identity. This serves as an excellent measure for access control and helps secure restricted areas in the hospital premises. This ensures patient safety as well as safeguards sensitive records kept by the hospital. Advanced fingerprint software aids in expediting the entire process and also assists in smooth operation.

Searching Hospitals in Gurgaon

health5

From a small sleepy town, Gurgaon has become a thriving software hub, next the most popular metro city, Delhi. Gurgaon is being developed on fast pace among all the satellite towns of Delhi. Many large realtors are spotting the opportunities and starting good projects. Gurgaon is experiencing the fast infrastructural development. This small city is laced with all the required facilities and amenities such as schools, colleges, institutes, shopping areas, malls, hospitals, clinics and more. When it comes to the hospitals in Gurgaon, there are several good and reputed hospitals to cater the increasing needs of growing population. To support the medical care facilities, there are several nursing homes in Gurgaon. In addition, you can easily find chemist shops within every half an kilometer.

To cater to the medical needs of different strata of society, there are different types of hospitals in Gurgaon. These hospitals include government hospitals, charitable hospitals, semi private hospitals and private hospitals. In addition, individual doctors also practice from their Nursing homes in Gurgaon which are mostly located within the residential colonies providing immediate medical help in case of emergencies. .

The hospitals run by the state government and charitable trusts offer their healthcare services free of cost to all. However, private hospitals charge their patients a certain amount of fees to handle all the medical expenses caused and to cover the administrative charges. Most people from high-end of society opt for private hospitals. A private hospital can be a full-fledged hospital or can be small one like a nursing home. Many large hospitals in Gurgaon offer ultimate medical care with the help of state-of-the-art medical equipments. Moreover, many doctors of international repute offer their expertise to the patients. Due to their excellent services, many people from Delhi and other cities come to these hospitals in Gurgaon.

To know more about various Hospitals in Gurgaon you can check the websites offering information about Gurgaon.

For more information on Gurgaon Search Engine or book Budget Hotels Delhi visit hotelarpit.com

You can also know about India Tour Operators visit hotelswati.com